General Terms

Ovvio reserves the right to make adjustments to information or pricing at any time. While Ovvio will attempt to give reasonable notice of such changes, this may not be possible due to unforeseen supplier price adjustments or new information.

Ovvio will always endeavor to deliver your goods promptly and securely within its documented delivery times. However, Ovvio is dependent on third party suppliers and so cannot make guarantees on delivery times. Ovvio accepts no liability on processes it does not control.

All products remain the property of Ovvio and will not be delivered until full payment has been received, unless there is a written exception in place. Even with such exception, all products remain the property of Ovvio, as per the PPSA Act (2012), until full payment has been made.

Ovvio will always endeavor to keep a good stock of all lines so it can supply you immediately. However, if Ovvio is out of stock of a product at the time of your purchase, it will offer an alternative or place a special order for you.

 Product prices are inclusive of GST.

Disclaimer

Ovvio sources products it believes meets Australia’s highest health and safety standards. It is, however, somewhat reliant on the accuracy of information being provided to us by the product suppliers.

This website contains accurate pictures of the products, along with their ingredients and nutritional information (where applicable). However, Ovvio does not warrant the accuracy of any product descriptions or photographs that is not an Ovvio product. Please contact us on 02 9380 7863 or info@ovvioorganics.com.au for any information or clarification on these products.

Disclaimer of Liability

To the fullest extent permitted by law, Ovvio’s liability for breach of any implied warranty or condition which cannot be excluded is limited at it’s option to the following:

  • In the case of goods supplied or offered, the refund or replacement of the goods; and
  • In the case of services supplied or offered, the refund or the re-supply of the services

Email communications

Ovvio keeps its customers apprised of all information, services and products that could be of interest to them by emailed newsletter. If you receive an email newsletter from Ovvio, it is because you registered for the newsletter, have ordered from the website or used one of our services. If you would prefer not to receive newsletters from us, please unsubscribe directly via the newsletter.

Copyright

This Website and all designs, text, graphics, their selection and arrangement is the copyright and intellectual property of Ovvio. Any reproduction, use or quotation of materials on this site requires prior written consent from Ovvio.

Recycling

Where possible, Ovvio packages your products using recycled boxes and fillings that it has received from its suppliers and manufacturers. This includes cardboard boxes, shredded paper, cellophane and bubble wrap. Such materials have always been checked for cleanliness and sturdiness before re-use.

Returns Refunds/Exchanges

Our staff takes care in inspecting and packing product(s) so they reach you in perfect condition. However, sometimes accidents can occur in shipping. If so, we will exchange these faulty/damaged product(s). Simply call us within 2 days of receiving the goods (to obtain a faulty/damaged code) and return them to us within 14 days of purchase. The faulty/damaged code, along with your original receipt and a written note advising us of the fault/damage must be accompanied with all returns. Upon receipt of the product(s) we will send you a replacement.

Privacy Policy

Ovvio values its customers’ privacy. The information you provide will not be rented, sold or exchanged to third parties, except where such disclosure is a legal requirement. Ovvio does advise that there are inherent risks in transmitting information across the Internet.

General terms for deliveries

Ovvio reserves the right to make adjustments to information or pricing at any time. While Ovvio will attempt to give reasonable notice of such changes, this may not be possible due to unforeseen supplier price adjustments or new information.

Ovvio will always endeavor to deliver your goods promptly and securely within its documented delivery times. However, Ovvio is dependent on third party suppliers and so cannot make guarantees on delivery times. Ovvio accepts no liability on processes it does not control.

All products remain the property of Ovvio and will not be delivered until full payment has been received, unless there is a written exception in place. Even with such exception, all products remain the property of Ovvio, as per the PPSA Act (2012), until full payment has been made.

Ovvio will always endeavor to keep a good stock of all lines so it can supply you immediately. However, if Ovvio is out of stock of a product at the time of your purchase, it will offer an alternative or place a special order for you.

Product prices are inclusive of GST.

Appointment cancellation policy

Because we run a busy practice, we appreciate your consideration of our Cancellation Policy. We request that 48 hours notice be given if you wish to change or cancel your appointment, to respect our time and the needs of other clients. A full consult fee will apply.